Privacy Policy

Introduction

Elevate Course Experience ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and profile information
• Payment information (processed securely through third-party payment processors)
• Course enrollment and progress information
• Communications with us (support requests, feedback, etc.)

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• Browser type and version
• Operating system
• IP address and general location information
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing course enrollments and payments
• Communicating with you about your account and courses
• Providing customer support
• Improving our website and services
• Sending educational content and updates (with your consent)
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and services
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Local Storage

Our website uses cookies and local storage to enhance your browsing experience and provide personalized content. This includes:

• Essential cookies for website functionality
• Local storage for course progress and preferences
• Analytics cookies to understand website usage

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: